Wow. Just got some eBay feedback love that was awfully good to see. I had some Red Wing china and sold the last few pieces a few weeks ago. Customer's comment was "VERY PLEASED with Random Harvest cups/saucers! EXCELLENT PACKING, RECOMMEND 5*s" This was great to see since some of the last few didn't sound like the customers were as happy with their purchases as I strive to deliver. Surface wear is the hardest to describe. What's bad wear to one person may be minor to another, and exhaustively describing every utensil mark is tedious to read and not helpful. I usually give the wear a rating, e.g., "noticeable" or "very light" and show a close up. Even so I believe wear is the item that customers may not know exactly what to expect. Chips are pretty easy too. Describe the chip and give dimensions and show a close up. The other thing I learned to do with damaged glass is to photograph the specific item. The plate shown in the photo is Georgian green depression glass dinner plate. It has wear and some icky mold marks but is otherwise in good shape. Click on the photo expand to full size. The person who sold it to me described it as mint because it has no chips or cracks. It's perception yes, but as a seller I need to be factual and accurate. It's hard work but my customers deserve it.
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